All delivery times quoted are subject to stock and are therefore not guaranteed.

You should notify us of non delivery of your order within 14 days. All claims for non delivery must be made within 14 days of the date of despatch after this period we are not able to entertain claims for non-delivery of your order.

Returns
Please ensure the suitability of your chosen product before purchase, if you would like further information or help before purchasing please contact us on 01903 882299
Damaged or incorrectly supplied items will be replaced free of charge - or a refund issued if you prefer - provided notification is made within 7 days of receipt of goods.
Please telephone 01903 882299 to obtain authorisation and instructions.

Items returned without a valid 'returns number' will not be considered for credit.

If you wish to return any undamaged or correctly supplied item you must notify us by e-mail within 14 days of receipt of the goods. Please quote your order number and the reason why you wish to return the goods, which must be returned to us at your expense, in the original packaging and in, as new condition.

Please be aware that opened electronic media such as DVDs are not eligable for a refund once they have been opened. They will however be replaced if found faulty. None of the above is intended to affect your statutory rights under the Consumer Rights Act 2015 .